• Privacy policy

    Who is responsible for processing your data?

    • Identity: ALA Diagnostics, S.L.
    • Document number: B88430939
    • Postal address: C/ López de Hoyos 27, 28006 de Madrid
    • Telephone: 915767001
    • Email: aladiagnostics@gmail.com

    For what purpose do we process your personal data?

    At ALA Diagnostics, we process the information you provide for the following purposes:

    • To respond to information requests and inquiries submitted through the contact channels available on the website.
    • To manage commercial or contractual relationships with clients and suppliers.
    • To manage requested services, including orders or services related to our business activity.
    • To manage recruitment processes, if you submit your CV.
    • To send commercial communications, only if you have given your prior explicit consent.

      What is the legal basis for processing your data?

      The legal basis for processing your personal data depends on the purpose:

      • Performance of a contract or pre-contractual measures: management of services, orders, or requests.
      • Consent of the data subject: sending commercial communications or participation in recruitment processes.
      • Legitimate interest: responding to inquiries and improving our services.
      • Legal obligation: when required under applicable law.

      Where do your data come from?

      The personal data we process are provided directly by the data subject through forms, emails, or contact channels available on the website.

      How long will we retain your data?

      Personal data will be retained:

      • For the duration of the contractual or commercial relationship.
      • For the time necessary to comply with legal obligations (e.g. tax regulations).
      • In the case of commercial communications, until you withdraw your consent.
      • In recruitment processes, for the time necessary to manage your application.

      Afterwards, the data will be blocked and kept only for the legally established periods and solely for the attention of competent authorities, after which they will be deleted.

      Who will your data be shared with?

      As a general rule, your data will not be disclosed to third parties, unless required by law.

      However, your data may be accessed by:

      • Service providers necessary for the operation of the company (e.g. web hosting, technical support, email services), acting as data processors.

      These providers are bound by contracts that ensure compliance with the GDPR.

      International data transfers

      Some of the service providers used by ALA Diagnostics (e.g. technology providers such as Google) may involve international data transfers outside the European Economic Area.

      In such cases, these transfers are carried out in accordance with the safeguards established by the GDPR, such as adherence to the Data Privacy Framework or the use of Standard Contractual Clauses approved by the European Commission.

      What are your rights when you provide us with your data?

      You have the right to:

      • Access your personal data.
      • Request the rectification of inaccurate data.
      • Request the erasure of your data when they are no longer necessary.
      • Request the restriction of processing of your data.
      • Object to processing in certain circumstances.
      • Request data portability.

      You may exercise these rights by contacting the data controller using the contact details provided above.

      Right to withdraw consent

      You may withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

      Right to lodge a complaint

      If you believe that your rights have not been properly respected, you may lodge a complaint with the Spanish Data Protection Authority (AEPD):

      Address: C/ Jorge Juan, 6, 28001 Madrid, Spain
      Website: www.aepd.es

      Security measures

      ALA Diagnostics implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, in accordance with applicable data protection regulations.

      Updates to this Privacy Policy

      This Privacy Policy may be updated in accordance with legal requirements or changes in the company’s activities.

      Last updated: April 2026

    ALA Diagnostics
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